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	<title>Krywosa, IMC &#187; conversational marketing</title>
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		<title>Krywosa, IMC &#187; conversational marketing</title>
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		<title>About Face on Facebook?</title>
		<link>http://krywosa.com/2007/10/30/about-face-on-facebook/</link>
		<comments>http://krywosa.com/2007/10/30/about-face-on-facebook/#comments</comments>
		<pubDate>Tue, 30 Oct 2007 16:44:37 +0000</pubDate>
		<dc:creator>jesskry</dc:creator>
				<category><![CDATA[Social Networks]]></category>
		<category><![CDATA[conversational marketing]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[Social Marketing]]></category>

		<guid isPermaLink="false">http://jesskrywosa.wordpress.com/2007/10/30/about-face-on-facebook/</guid>
		<description><![CDATA[After reading this weeks installment of Ad Age, I&#8217;m finding I&#8217;m doing a double take on how I think about Facebook. I&#8217;m wondering if they can keep up with all the hype surrounding marketing to their social graphs. People seem to think of this as a &#8216;magic bullet&#8217; theory on reaching the masses. I hope [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=krywosa.com&blog=2006836&post=8&subd=jesskrywosa&ref=&feed=1" />]]></description>
			<content:encoded><![CDATA[<p>After reading this weeks <a href="http://adage.com/digital/article?article_id=121440">installment of Ad Age</a>, I&#8217;m finding I&#8217;m doing a double take on how I think about Facebook. I&#8217;m wondering if they can keep up with all the hype surrounding marketing to their social graphs. People seem to think of this as a &#8216;magic bullet&#8217; theory on reaching the masses. I hope they all don&#8217;t drink the kool-aide.</p>
<p>Consumer marketing has no real place in these networks. There. I said it. Unless these groups can find a way to be useful or sponsor usable widgets, I dont see it happening. The real value of the social graphs is to see how consumers discuss brands and how companies can (gasp) make products better. Reach consumers in a conversation they actually want to be a part of. Not pushing more banner ads or &#8216;click here&#8217; collateral.</p>
<p>Social marketers already know this. They know these networks are fantastic in building awareness and communities of conversation around topics and barriers to behavior change. Consumer marketers &#8211; the good ones at least &#8211; also know that online social networks like Facebook will ultimately serve one purpose for them &#8211; brand building. Not brand building in the sense of creating loyalty or building visibility, but more so creating a venue for healthy conversations between a brand and its community of users. Healthy meaning frequent two way communication with room for those who are anti-brand and that ultimately helps create new ways of relating.</p>
<p>Bottom line &#8211; if people want your product they can buy it. They&#8217;re already talking about it &#8211; why not be a part of that conversation?</p>
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