Millennials and Virgos: Excluding the Underserved and Unpopular

599649731_f1ba273800Here’s where my work in College Access and parental involvement kicks in. I just finished reading ‘Millennial Muddle: How Stereotyping Students Became an Industry’. I couldn’t help but feel a little vindicated. The following quote really resonated with me:

“Over the last decade, commentators have tended to slap the Millennial label on white, affluent teenagers who accomplish great things as they grow up in the suburbs, who confront anxiety when applying into super-selective colleges, and who multitask with ease as their helicopter parents hover reassuringly above them. The label tends not to appear in renderings of teenagers who happen to be minorities, or poor, or who have never won a spelling bee. Nor does the term often refer to students from big cities and small towns that are nothing like Fairfax County, Va {Where ‘Millennial’ research was conducted}. Or who lack technological know-how. Or who struggle to complete high school. Or who never even consider college. Or who commit crimes. Or who suffer from too little parent support. Or who drop out of college. Aren’t they Millennials, too?’

Seriously. Marketing to a Millennial is like marketing to a Virgo. How many students – strike that – how many of YOUR students fit this profile? Should any more effort be applied to a stereotype than to an individual? What ever happened to just communicating with the best possible content for your audience in the best way for that audience? Personally, I feel lumping a generation into one name sake is the opposite of good marketing – do your research. Find out about your target audience. Specifically. I’m all for segmentation, and the few insights into ‘kids today’ but not all of these attributes apply to all – or most – of ‘our’ students.

What about yours?

Social Media and Community Engagement Strategies

In another installment of ‘getting to know Jess’ and after many great Twitter conversations created around @rachelreuben‘s conference Tweeting, I’m attaching links to a few choice publications that I authored in my previous position. I think they are still relevant in the conversation of ‘is social media worth it’, especially for low income families.

Achieving College Access Goals: The Relevance of New Media in Reaching First-Generation and Low-Income Teens

How College Access Marketing Campaigns Can Utilize Social Networking Web Sites

Creating a Strategy for Community Engagement

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Hey, Guess What? People Use The Internet!

With my VP recently forwarding the Pew Generations Online 2009 memo, I was asked what my takeaways were. The only two items I could come up with were:

1. Gen Y and Gen X (18-44) generally use the internet the most as a daily part of their lives.

2. This is and will continue to expand to both ends of the age spectrum.

It reminded me of the research I did outlining if using the internet was applicable to low-income or first generation college students.  The answer to that question was ‘yes. of course.’

What these two items say to me are that people are still wondering about the use of the internet. Is it worth it? Does it reach everyone? Can I use that instead of print?

The point is most people DO use the internet. It IS worth your time to invest in doing this right, not just doing it flashy. Learn about how your target audience uses the web. Are they social? Do they use it primarily for news and research? Do they make purchases?

Remember, not all research includes everyone. There will always be your pocket of ‘millenials’ who arent familiar with Twitter and who dont have Facebook profiles. But, there will also be those grandma’s and grandpa’s who regularly video chat with their grandkids. Its all relative.

Its no surprise research tells us that people are on the ‘net. What is more surprising, is that this question is still asked.

What are your thoughts? What research do you find most useful?

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